Pharmalife Community Pharmacy takes pride in providing professional service. Should you feel the need to file complaint, we can help you through the process.

Filing a complaint typically involves several steps, depending on the nature of the complaint and
the organization or entity you’re filing it with. Here’s a general process you can follow:

1. Identify the Correct Recipient: Determine who the appropriate recipient of your complaint
is. This could be a customer service department, regulatory agency, ombudsman, or other
relevant authority.

2. Gather Information: Collect all relevant information related to your complaint, including
dates, times, names of people involved, any documentation or evidence, and details of any
previous communication or attempts to resolve the issue.

3. Write Your Complaint: Be clear, concise, and specific about the issue you’re experiencing,
how it has affected you, and what resolution you’re seeking.

4. Submit Your Complaint: You may need to submit your complaint via email, an online form,
postal mail, or through a designated complaint hotline. Make sure to follow their preferred
method of communication and include all necessary information